Pet Portals

So, what’s a Pet Portal?

Pet Portals are private websites that give you secure online access to your pet’s health information. You can print vaccine history, request refills and appointments, shop in the online store, and more. We provide Pet Portals free of charge to all clients who have active e-mail addresses.

How can I get a Pet Portal?
Just give us your e-mail address at your next appointment or click on the pet portal icon at the top of our home page.

Here’s how you can get your Pet Portal:

Click this “Get a Portal!” link.
Visit our hospital. Just give the receptionist your e-mail address.
Call us on the phone and give us your e-mail address.
Once you provide us with your e-mail address you’ll receive a notice via email.

How do I view my Pet Portal?
You view your Pet Portal by visiting our website and using your e-mail address and password to sign in. You can bookmark the sign-in page, but not your Pet Portal, since it exists only when you are actually signed in.

What do you do with my e-mail address?
We use your e-mail address as your Pet Portal sign-in name. You have the option of receiving your pet’s service reminders (vaccinations, exams, etc.) by e-mail.

We also use e-mail address to contact clients about practice updates and important health news, and special events.

If you’d prefer not to receive e-mails from us, you can use your Pet Portal to change your e-mail preferences. You will still be able to use your Pet Portal, even if you choose not to receive e-mails from us.

Do you sell your mailing list?
We do not sell our mailing list. We do occasionally work with animal health companies to offer discount coupons and other promotions for products and services that we believe are beneficial to our patients. We do not disclose your personal information.

How much do Pet Portals cost?
Pet Portals are a service we provide free of charge to all clients with active e-mail addresses.

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